• C-15-03, Pusat Perniagaan The Atmosphere, 43300 Seri Kembangan, Selangor.

Mr. Tuan Mohd. Hafezam Bin Zamri Mr. Tuan Mohd. Hafezam Bin Zamri

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Business Development Director

Mr. Tuan Mohd. Hafezam Bin Zamri

With 11 years of extensive experience at the Board of Valuers, Appraisers, Estate Agents, and Property Managers (BOVAEP) Malaysia, Tuan Mohd. Hafezam has successfully transitioned from a white-collar role to entrepreneurship. His journey has been marked by a deep understanding of the property management industry and a commitment to excellence. As the Investigation Officer at BOVAEP, he led the charge in managing complaints, gathering evidence, and conducting interviews with utmost confidentiality and efficiency. His leadership was pivotal in identifying alleged rule breaches, overseeing field inquiries, and coordinating with authorities. He also took the helm in preparing comprehensive reports for legal proceedings, showcasing his commitment to thorough and effective investigations.

Biography

In his capacity as the Firm Officer, he spearheaded administrative tasks, ensuring firm registration, renewals, and compliance checks were executed flawlessly. His leadership ensured that all firm-related matters were managed in strict accordance with regulations, including overseeing premises investigations.

These roles demanded exceptional analytical, communication, and organizational skills, which he honed to guarantee meticulous investigations and unwavering compliance with legal standards. His leadership was instrumental in upholding the integrity and efficiency of BOVAEP operations.

Tuan Mohd. Hafezam’s broad knowledge in customer relations, combined with his professional techniques, has enabled him to build and lead teams that deliver first-class customer service. His dedication to continuous learning is evident in his participation in professional training programs, such as the Staff Excellence Training Programme and Leadership & Supervision Programmes. He firmly believes that knowledge is key to shaping one’s attitude, character, and wisdom, which are essential for maintaining a balanced work-life.

Throughout his career, Tuan Mohd. Hafezam has showcased an unwavering dedication and loyalty, continuously refining his leadership acumen, forging strong customer relationships, and sharpening his problem-solving prowess. His disciplined approach, infectious enthusiasm, and adeptness at managing pressure in interactions with customers, superiors, and peers are the hallmarks of his dynamic professional demeanor.

As the Business Development Director at Ocean Stars Property Management Sdn Bhd, Tuan Mohd. Hafezam has demonstrated exceptional leadership in propelling brand marketing within the strata management and maintenance sector. He has been at the forefront of driving the company’s strategic initiatives, showcasing a deep commitment to enhancing the value of clients’ investments. Under his stewardship, the company has excelled in delivering bespoke solutions that precisely meet the diverse needs and requirements of its clientele.

Tuan Mohd. Hafezam’s visionary leadership is evident in his ambitious goal to establish Ocean Stars Property Management Sdn Bhd as a locally recognized brand synonymous with excellence. He has meticulously crafted and implemented strategies aimed at building a robust brand reputation, ensuring that the company’s services are not only highly sought after but also benchmarked against the highest industry standards.

His leadership extends beyond local horizons, with a forward-looking vision to achieve international recognition for Ocean Stars Property Management Sdn Bhd. By fostering a culture of innovation, quality, and client-centricity, Tuan Mohd. Hafezam is paving the way for the company to expand its reach and impact on a global scale. His dedication to excellence and strategic foresight are instrumental in positioning Ocean Stars as a leader in the property management industry, both locally and internationally.